We work hard to keep your business running

Beyond hardware and software.

Microcare's business solutions go much further than just the hardware and software. With a highly skilled service desk which is based in the UK, we can provide your business with great maintenance packages for your systems.

As standard, you’ll get support from our helpdesk experts, rapid remote diagnosis and a FREE annual preventative maintenance health check. You’ll enjoy Service Level Agreements with guaranteed response times and on-site support from 8.30 to 5.30, Monday to Friday, from our nationwide team.

If you need bespoke maintenance cover, we’ll be happy to help. Whether you need late night, weekend or 24-hour cover, we can tailor make a package which meets your needs. Talk to one of our dedicated Account Managers and we’ll provide you with maintenance cover that’s right for you.

 

94%

Faults Fixed Remotely

98%

Faults Fixed Within SLA

100%

UK Based Support

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Choose a package that fits your business

Gold Cover (4 Hour SLA)

4 hour support response time from fault log

Monday - Friday: 08.30 - 17.30 

 

Silver Cover (8 Hour SLA)

8 hour support response time from fault log

Monday - Friday: 08.30 - 17.30 

 

Bronze Cover (16 Hour SLA)

16 hour support response time from fault log

Monday - Friday: 08.30 - 17.30 

 

Maintenance cover from £12.50 a month

Need Help?

Request Call Back

or talk to one of our experts on - 0800 513 513